Veteran's Priority - Serving those who served us

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Priority of Service

The term ‘Priority of Service’ refers to the specific rights that veterans and eligible spouses of veterans have in all employment and training services provided through the Department of Labor (DOL) funded public workforce system. Specifically, veterans and eligible spouses have the right to take precedence over a non-covered person in obtaining all employment and training services funded through DOL. Depending on the type of service, this may mean veterans and eligible spouses receive services earlier in time or instead of non-covered persons. Priority of Service applies to all employment and job training programs funded in whole or in part by the U.S. Department of Labor.

A veteran who is eligible or spouse of an eligible veteran who is entitled to receive Priority of Service is a person who has served at least one day in the active military, naval, or air service, and who was discharged or released from service under any condition other than a dishonorable discharge. This definition includes Reserve united and National Guard units activated for Federal Service.

Service providers should have processes in place at the point of entry to the system to identify veterans and eligible spouses who are entitled to Priority of Service. Refer to the following Employment and Training Administration’s Training and Employment Guidance Letter (TEGL) and Training and Employment Notice (TEN) in the implementation of Priority of Service:

  • TEGL 10-09: Implementing Priority of Service for Veterans and Eligible Spouses in all Qualified Job Training Programs Funded in whole or in part by the U.S. Department of Labor (DOL).
  • TEN 15-10: Protocol for Implementing Priority of Service for Veterans and Eligible Spouses in all Qualified Job Training Programs Funded in whole or in part by the U.S. Department of Labor (DOL).

Priority of Service


  • ExploreVA
    VA resource page for Veterans with links to Va resources on many topics, including: - Education and Training - Employment Services - Health Care - Disability Compensation - Home Loans and Housing-Related Assistance - And more...
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    As with the first Friday of each month, the BLS employment statistics were released today. Attached is our ‘cheat sheet’ for your use and information. The national unemployment rate decreased from 5.3% to 5.1% and the Veteran unemployment numbers decreased from 4.7% to 4.2%. Thanks to all of you who are working directly or indirectly, to ensure our Veterans have meaningful employment.
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    This 90-minute webinar provides state and local workforce leaders and frontline American Job Center (AJC) staff and with information and resources to assist them in implementing ETA and VETS recently issued Training and Employment Guidance Letter (TEGL) No.19-13, The Jobs for Veterans' State Grants (JVSG) Program Reforms and Roles and Responsibilities of the American Job Center (AJC) Staff Serving Veterans." This TEGL identifies the refocused roles and responsibilities to be implemented by JVSG staff. The effective date is immediate. Upon completion of this training webinar, state and local workforce leaders and frontline AJC staff will have information on the following topics: • JVSG Refocusing overview and highlights of the major requirements in TEGL No.19-13 • Local Veterans' Employment Representatives (LVER) and Disabled Veterans Outreach Program (DVOP) Specialists refocused responsibilities and performance measures • Technical assistance materials, including Fact Sheets and Frequently Asked Question (FAQs)
  • JVSG Refocusing FAQs
    Training and Employment Guidance Letter 19-13 discussed the policies and procedures for referring Veterans to staff funded by Jobs for Veterans' State Grants (JVSG). This document goes over Frequently Asked Questions (FAQs) related to the refocusing, and what it means for State Workforce Agencies, American Job Centers, and JVSG funded staff.
  • JVSG Refocusing Fact Sheet
    DOL's Veterans' Employment and Training Service and the Employment and Training Administration have jointly developed guidance to address refocusing the Jobs for Veterans' State Grants (JVSG) program. This attachment provides a Fact Sheet on the Refocusing Initiative and discusses what this means for State Workforce Agencies and American Job Centers.
  • TEGL 19-13
    Jobs for Veterans' State Grants (JVSG) Program Reforms and Roles and Responsibilities of American Job Center (AJC) Staff Serving Veterans
  • TEN 17-13
    Release and Availability of the Final Report Titled Assessment of the Workforce System’s Implementation of the Veterans’ Priority of Service Provision of the Jobs for Veterans Act of 2002
  • Feds Hire Vets

    Feds Hire Vets is the single site for Federal employment information for Veterans, transitioning military service members, their families, and Federal hiring officials. This site can assist frontline staff providing services to Veterans interested in obtaining Federal employment.

    Please click “View Page Now” on the right side of the page to go to the Feds Hire Vets website. We also encourage you to provide Feedback for if this Link was useful to you.

  • Veterans Priority of Service Computer-Based Training Module 2
    Provides training on Federal regulations and recommended procedures for identifying, serving and recording services, including but not limited to providing priority of service, to Veterans and covered persons.
  • Veterans Priority of Service Computer-Based Training Module 1
    Provides training on Federal regulations and recommended procedures for identifying, serving and recording services, including but not limited to providing priority of service, to Veterans and covered persons.
  • DOL Veterans’ Employment and Training Service (VETS) Annual Report to Congress, Fiscal Year 2011

    The Employment and Training Administration partners with the Veterans’ Employment and Training Service (VETS) at the Department of Labor to provide services to Veterans, each year VETS provides an Annual Report to Congress. In the Annual Report VETS documents its activities for the year, including new initiatives as well as data related to priority of service in the public workforce system.

    Please click “View Page Now” on the right side of the page to view the VETS Annual Report. We also encourage you to provide Feedback for if this Link was useful to you.

  • Publication: A Protocol for Implementing Priority of Service for Veterans and Eligible Spouses

    This protocol was created by the Department of Labor’s Employment and Training Administration (ETA) for implementing Priority of Service (POS) to veterans and their eligible spouses. This protocol provides technical assistance to the public workforce system at all levels, including American Job Centers, local Workforce Investment Boards (WIBs), State Workforce Agencies, and other targeted grant programs, to help them enact policies and procedures to ensure that POS is implemented fully and effectively for veterans and their eligible spouses. This protocol was released to the public workforce system in Training and Employment Notice (TEN) 15-10.

    Please click “View Page Now” on the right side of the page to view the Protocol for Implementing Priority of Service. We also encourage you to provide Feedback for if this Link was useful to you.